We are dedicated to offering top-quality women's clothing and ensuring an excellent shopping experience for our global customers. Please review our delivery policy for detailed information.
Delivery Areas
We proudly offer worldwide delivery, bringing our high-quality products to you no matter where you are.
Estimated Delivery Times
Delivery times vary depending on your location and chosen shipping method. Below are our estimated delivery times:
· Standard Shipping: 10-15 business days
· Express Shipping: 7-10 business days
Please note that these times are estimates and do not include order processing time, which typically takes 1-2 business days.
Shipping Fees
Shipping costs are determined by your location and selected shipping method. The exact shipping fee will be displayed during checkout after you select your preferred delivery option.
Order Processing
· Our standard order processing time is 1-2 business days.
· During peak seasons, such as promotions or holidays, processing times may be longer.
· You will receive a confirmation email with tracking information once your order has been shipped.
Order Tracking
· You can track your order’s progress through our order tracking page or via the link in your confirmation email.
· If your order does not arrive within the estimated time frame, please contact our customer service team by email or phone.
Delivery Address
Please ensure that the delivery address you provide is complete and accurate. We are not responsible for delivery issues due to incorrect or incomplete addresses. If you need to update your delivery address, contact our customer service team as soon as possible.
Failed Delivery
· If you are unavailable at the time of delivery, the courier may leave a pickup notice or attempt redelivery.
· If your order is returned to us due to repeated failed delivery attempts, we will reach out to arrange redelivery. Please note that additional shipping fees may apply for redelivery.
Lost or Damaged Packages
· If your package is lost or damaged during transit, please contact our customer service team immediately.
· We will work with the shipping carrier to investigate and resolve the issue, providing you with an appropriate solution.
Special Circumstances
· Delivery times may be extended in rare cases, such as severe weather conditions. We will do our best to minimize delays caused by such unforeseen circumstances.
· Certain regions may be subject to delivery restrictions. If your address is within a restricted area, we will notify you promptly and cancel the order if necessary.
For any questions about our delivery policy or if you require further assistance, please don’t hesitate to contact us.